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Privacy and Cookies

How we use your personal information and anonymous data

Personally identifying information

Almost all website visits reveal the following infomation:

This is common practice to diagnose issues and analyse abuse of a website.  We only use this information to help our website work better for you and it is deleted within a few weeks.

When you submit a communication through our website with your personal information, it will only be used for the purposes of contacting you in return.  Your information will not be resold and nor will we use it to market to you unless you explicitly opt in or purchase a product or service.  After which you will be offered a link to opt out with each marketing message, or you can e-mail enquiry at actopia dot co dot uk and state that you wish to opt out.  Other than analytics, only the information you type into your communication is the information we receive. You may write/e-mail us via enquiry at actopia dot co dot uk to modify or delete the information we hold about you.

Third-party analytics

This website uses Google Analytics.  Follow this link to find out how Google uses data when you use its partners’ sites or apps.

Third-party live chat

This website uses tawk.to on sales pages, a live chat tool through which you can ask us questions about our products and services and get an immediate response when we're online.  It uses cookies to streamline the experience as you browse between pages.  As well as providing us with additional real-time analytics about your visit, in order to help us best serve you, it also deduces your approximate location when you initiate a chat request.  You can choose to share your name and/or email address.  Anything you input is stored by tawk.to for our reference should you revisit in future.  Follow this link to find out about tawk.to's privacy policy.

Cookies

This site may use some unobtrusive cookies to store information on your computer.

Some cookies on this site are essential, and the site won’t work as expected without them.  These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site.  If you’re not happy with this, we won’t set these cookies but some nice features of the site may be unavailable.

In its default setup, your web browser will accept all cookies.  Privacy can be improved without compromising functionality by blocking third-party cookies.  You can set your web browser to disallow cookies from this website too, but it may affect its operation now or if we introduce new features in the future. We hope that you will continue to allow cookies to help us improve the experience our website delivers.

Managing cookies in:

By using our website you give implicit consent to the storage of such cookies, unless you have elected to disable cookies in your web browser.